Trainings for the Development of Prosocial Communication Among Professionals
DOI:
https://doi.org/10.58894/.vi7.232Keywords:
prosociality, trainings, communication, experiential learning, role playsAbstract
Prosocial communication defined as interaction during which the aim is to protect the dignity of the other person even in cases of conflict and to act prosocially falls into the focus of the current material. It presents the definitions of prosocial behavior and prosocial communication and the attempts to operationalize prosocial communication. Alongside this theoretical overview the material discusses ideas and approaches to training of professionals, in this case medical staff, in communication skills and prosociality. The training methods are based on the principles of experiential learning.
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